RESPONDING TO THE CORONAVIRUS
Updated 2/1/2021

We're Better Together

We are dedicated to serving you while working to safeguard our collective health and wellness. We are taking precautions to protect our employees, customers, and communities. Please follow these recommendations designed to help ensure safety when visiting our locations

  • Please Wear a Mask
    To protect yourself and others, a mask or face covering is required. We may ask you to briefly remove it for identification purposes. 
  • Practice Safe Distancing
    Please maintain a 6-foot distance from others, and follow floor signage. We may also limit the number of customers in our branch at one time.

As you continue to assess what's best for you and your family, our commitment to you remains the same. We offer a wide range of banking options for you to consider, including drive-thru service, curbside banking appointments, online and mobile banking.

Small Business Resources

Bank

Drive-Thru Service

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Curbside Banking

Need a notary, a new debit card or need to sign new account paperwork? Conduct your banking needs from the comfort of your vehicle! Just one more way we make banking easy, secure, and convenient!

Please call 1 888-624-5454 for an appointment. 

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Online and Mobile Banking

Use Online Banking and Mobile Banking to access and manage your accounts, check account balances, transfer funds, pay bills and make deposits.

Download Our App - Charlotte State Bank & Trusts Mobile Banking apps for Apple and Android devices allow you to bank almost anywhere, anytime.

Enroll in Online Banking - Gain peace of mind by banking with Online Banking and Bill Pay.

How-to Videos - We have some videos for you to learn Online Banking.

Call

Our Customer Care team is available.

1-888-624-5454

Monday – Friday, 7:30 a.m. – 6 p.m.
Saturday, 8 a.m. - noon

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How can we serve you?

Our team is here to serve you. Let us know how we can help.
 
 
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RESOURCES

We understand that this is a very challenging time for individuals, families, businesses, and communities. We have many online resources to help make banking easier. Whether you want to figure out a payment via one of our financial calculators, are looking for resources to teach your kids about money, want to explore and understand online banking, or just find an answer from a list of frequently asked questions, we’ve got you covered. 

Learn More