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Charlotte State Bank & Trust will never call you to ask you to verify or provide your full account number, username, password, debit card number, PIN or Social Security number. If you receive a call requesting this information, even if the caller ID looks like it is coming from the bank, immediately hang up, and call us at 888-624-5454.

What can we do for you?

Lost or stolen Visa Debit Cards

Contact us immediately if you believe your card and/or PIN has been lost or stolen, or if you believe that an unauthorized transaction has occurred.

888-624-5454


Customer Engagement

888-624-5454

Available (Eastern Time):
Monday-Friday: 7:30 a.m. - 6:00 p.m. 
Saturday: 8 a.m. - noon 


24-Hour Automated Telephone Banking

To check account balances, transfer funds among your Charlotte Bank & Trust accounts, make loan payments or to see if a specific check has cleared, call:

800-407-6791


Staff Directory

Please use the following information to contact a Charlotte State Bank & Trust team member directly.

Staff Directory